Support

Contact

Send us a message and we'll reply in order of receipt, typically within two business days. You'll get a confirmation email with a reference number.

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CountVision is for simulated, controlled and non-wagered training only. Do not include any message requesting casino or real-money gambling assistance — such requests are not supported.

Other ways to reach us

General enquiries

support@countvisionpro.com — training questions, account help and billing.

Instructor programmes

instructors@countvisionpro.com — group licensing, curriculum and assessments.

Responsible use

safety@countvisionpro.com — policy questions and violation reports. Reports are reviewed by the administration team and logged.